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Store Returns will be done as "store credit" for the amount purchased. Products must be returned in "like new" condition to include packaging. If a credit return in the form of payment made is required there will be a 20% restocking fee. Shipping charges are non-refundable. All items must be returned to us within 7 days of receipt of delivery for refund. The customer is responsible for paying any return shipping. Any other return payment method will be handled on a case by case basis with a Manager only.
Warranty Items will be handled according to the manufacturer's warranty policy. Please contact us first to find out your fastest method of either replacing, repairing or refunding a defective product. For some items the warranty process can be handled at Extreme Outfitters while other companies require you to return the item to them yourself. Let us know how we can best serve you and we'll have the situation corrected as soon as possible within our capabilities.
Extreme Outfitters
102 Western Blvd.
Jacksonville, NC 28546
Tel (910) 355-2118
Fax (910) 355-2348
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